Who am I likely to see?

Our psychologists treat many of the same types of concerns, but we also have special interests and skills. When you first contact us, we will ask a few questions about the concern that you have. This helps us decide who might be best.

In addition, at any given time some of our providers may have a full schedule and may not be seeing new clients. If you have a concern that several people deal with, we will let you know who is accepting clients right away and who might involve a wait. We try not to have waiting lists for any of our providers, but inevitably schedules sometimes fill up.

If you have a special request, such as a wish to see a woman or man, or a desire for therapy in a language spoken only by one provider, just let us know.

If a healthcare provider refers you to a specific psychologist at Changeways Clinic, we will make every effort to ensure that you see that person as soon as they are available. We will also let you know about other providers who might be available sooner.

Who are the providers?

Click here for a complete list of our psychologists.

Is my care reimbursable?

In British Columbia, care by private psychologists is not covered under the standard health insurance, the Medical Services Plan (MSP). However, many people do have coverage through their own or a family member’s extended health coverage.
If you suspect that you may be covered under extended health, it can be a good idea to check a few things:
  1. What is the maximum amount for which you can be reimbursed in a given year? Often the answer is $500 or less, which unfortunately represents only a few sessions. You do not want to have any unpleasant surprises when you turn in your receipts.
  2. Does the plan cover 100% of the bill? Some plans cover 100% up to the yearly maximum. Others cover only a percentage of the bill - often 80%.
  3. When does the year change? Most plans start a new year on January 1. This enables many people to start with a few sessions in the fall of one year, and continue after New Year’s using their coverage for the next year. Some plans start the year at different times, however.
  4. Does the coverage require that you have a physician referral? Changeways Clinic does not require that you be referred by your physician - but your insurer might.
  5. Does the plan require that your provider be a registered psychologist? Most Changeways Clinic staff are registered by the College of Psychologists of British Columbia, but we sometimes also employ PhD-level providers who are in the process of seeking registration.

How do I pay?

Changeways accepts payment by cash, cheque, debit card, or credit card (Master Card and Visa). In most cases, clients pay at each appointment and are given a receipt. The receipt can then be submitted to insurers for reimbursement.

What if I don’t have coverage?

Psychological care is unquestionably expensive - even more than a plumber or automobile mechanic. If you are unable to fund care through a private clinic, we can often suggest publicly-funded services in the community, and we can recommend self-care resources and peer-support groups. We can also work with a client’s budget to space sessions out. When cost is an issue, we can often place more emphasis on self-guided exercises and home practice. In fact, we strongly recommend home practice for almost everyone anyway. The changes people want to make are in their real lives - their lives outside the psychologist’s office. So it makes sense that much of the work of therapy takes place in the person’s outside life.

What are the fees?

Fees for clinical psychologists tend to be roughly similar across the province. Call us at 604 871 0490 for our current rate schedule.